Shipping and Return Policy
Shipping Policy for Print on Demand Items
Thank you for shopping with us! As our products are printed on demand, the production and shipping times may vary slightly from traditional orders. Please read the following details to understand our shipping process.
Production Time
- All items are made to order, meaning they are produced after your purchase is confirmed. Our average production time is 3-7 business days (excluding weekends and holidays) for apparel and other print-on-demand products.
- Once your order is completed, it will be shipped directly to your specified address.
Shipping Times
- Standard Shipping: Delivery times typically range from 5-7 business days (within the U.S.), depending on your location.
- Shipping times may be longer during peak seasons, such as holidays, so please order early to ensure timely delivery.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and the size/weight of your order.
- We offer flat-rate shipping as well as expedited options for faster delivery.
Tracking Your Order
- Once your order ships, you will receive a tracking number via email so you can follow your package as it makes its way to you.
- Please note that it may take 24-48 hours for tracking information to update once the package is handed over to the carrier.
Delays & Issues
- Occasionally, external factors like carrier delays or unforeseen production issues may impact delivery times. We appreciate your patience and understanding during these instances.
- If you experience any issues with your order, including missing or damaged items, please contact our customer support team within 7 days of receiving your shipment. We'll work with you to resolve the issue promptly.
Returns & Exchanges
- Due to the custom nature of print-on-demand items, we do not accept returns or exchanges unless there is an issue with the product (such as damage or defects).
- If you receive a defective or incorrect item, please contact us as soon as possible so we can make it right.
We are committed to delivering your custom products in a timely manner, and we appreciate your understanding of the print-on-demand process. Thank you for supporting our small business!